Home Credit CardsPersonal Loan Home LoanBusiness Loan InsuranceEMI Calculator Credit ScoreAbout Us Apply Now →

Your Privacy, Our Commitment

At Hexanovaa, we value your trust and are committed to protecting your personal information with the highest standards of data security and transparency.

Effective Date: January 1, 2026 Last Updated: April 2026 Version 1.0
1

Introduction

At Hexanovaa, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, and platforms.

By accessing our services, you agree to the terms outlined in this policy. If you do not agree with any part of this policy, please discontinue use of our services.

This policy applies to all visitors, users, and customers who access or use Hexanovaa's website, mobile application, or any associated services. We encourage you to read this document carefully and reach out if you have any questions.

2

Information We Collect

We may collect the following types of personal and financial information when you use our platform or apply for any product or service:

  • Name, contact number, and email address
  • Date of birth, PAN, and Aadhaar (as required for financial services)
  • Residential address and employment details
  • Financial information required for credit card, loan, or insurance processing
Sensitive data such as PAN and Aadhaar is collected solely for the purpose of identity verification and regulatory compliance, as mandated by applicable laws.
3

Purpose of Data Collection

Your information is collected and used strictly for the following purposes:

  • Processing applications for credit cards, loans, insurance, and education services
  • Verifying identity and assessing eligibility for financial products
  • Coordinating with partner banks, NBFCs, and financial institutions on your behalf
  • Improving our services, platform performance, and overall customer experience
  • Communication regarding offers, updates, application status, and support
Your data may be disclosed if required by law, regulatory authorities, or as part of legal processes. We ensure any such disclosure is handled with appropriate care and compliance.
4

Data Security

Hexanovaa implements appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. Our security practices include:

  • SSL/TLS encryption for all data transmitted through our platform
  • Secure servers with restricted access controls and audit logging
  • Regular security assessments and vulnerability testing
  • Strict internal data handling protocols for all team members
While we strive to protect your information, no system is completely secure. Users are advised to exercise caution while sharing sensitive data online and to use strong, unique passwords for their accounts.
5

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content.

Essential Cookies

Required for core site functionality such as login sessions and security. Cannot be disabled.

Analytics Cookies

Help us understand how users interact with our website to improve performance and experience.

Personalisation Cookies

Used to tailor content, offers, and recommendations based on your browsing behaviour.

Marketing Cookies

Enable targeted advertising and help measure the effectiveness of our campaigns.

Users can modify browser settings to decline non-essential cookies; however, this may affect certain functionalities of the website.

6

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulatory guidelines.

7 Yrs
Financial Records
As per RBI guidelines
3 Yrs
Account Data
Post account closure
90 Days
Usage Logs
Analytics & session data

After the applicable retention period, your data is securely deleted or anonymised in accordance with our data lifecycle management procedures.

7

Your Rights

As a user of Hexanovaa's platform, you have the following rights with respect to your personal data:

👁️

Right to Access

View and review all personal data we hold about you at any time.

✏️

Right to Correction

Request correction of any inaccurate or incomplete information.

🚫

Right to Withdraw

Withdraw consent, subject to legal and contractual obligations.

To exercise any of your rights or make a data-related request, please reach out to us through our official contact channels. We aim to respond within 7 business days.

Contact Us →
8

Third-Party Links

Our website may contain links to third-party websites, partner portals, or external financial platforms for your convenience.

Hexanovaa is not responsible for the privacy practices, data handling, or content of such external sites. We strongly encourage users to review the privacy policies of any third-party site before sharing personal information.

These links are provided solely for informational purposes and do not constitute an endorsement of the linked sites or their services by Hexanovaa.

Questions about this Policy?

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: